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Golden Gate Wine

Home of Fine American Wine

  • FREE DELIVERY OVER $1,000 conditions apply
  •  | 
  • 2ND DAY DELIVERY EXCLUDING WEEKENDS
  •  | 
  • WEEKLY PROMOTIONS

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FAQ's

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What is the minimum order quantity for free delivery?

HK$1000. Otherwise the standard charge of $100 applies.

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Do you deliver to Discovery Bay?

Yes. This has an additional cost of $60 per case.

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Do you deliver to Tung Chung?

Yes! This service is free on Wednesdays once the minimum order quantity of HK$1000 has been reached. Otherwise the standard charge of $100 applies.

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Can you deliver the wines tomorrow?

Absolutely! If we receive your order by 2pm on a week day, we can deliver tomorrow. Orders received by 3pm Friday will be delivered Monday, otherwise orders received after this and over the weekend will be processed Monday, for delivery Tuesday.

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Can you deliver the wines today?

No we can't. Unfortunately we outsource our logistics, and our partners can not accommodate this service. We do however keep limited stock in our office in Sheung Wan - so we can always put together a great selection here.

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Can you deliver at a specific time?

No we can not. If you are ordering for an event, we suggest you order the wines for delivery the day before the event to ensure the wines are guaranteed to be there.

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Where is your stock held?

Our stock is held in a temperature controlled warehouse in Kwai Chung.

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What do I do if the wine you sent me is corked?

We will replace the wine for you, no questions asked!

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Do you process orders over the weekend?

No we don't. Both the office and warehouse are closed over the weekend, so all orders received after Friday 3pm will be processed Monday for delivery Tuesday.

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What makes some prices so high, others low?

The price of a wine depends on the land price where the grapes are grown. winemaking methods, vintage, brand appeal and supply & demand, amongst other factors. Higher land cost locations, such as Napa or France, will lead to higher wine prices. Handmade wines, using traditional techniques tend to be more expensive than large bulk operations. Newer wines are less expensive than older, though wine futures can lead to great values, or loss if the vintage doesn't age well. Some brands are simply more popular and command higher prices, that sometimes are worth it and sometimes not. And finally, when there is an increasing supply of production, prices tend to drop worldwide.

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What days do you deliver?

We deliver Monday - Saturday, between 10.30am and 7pm. We do not deliver on Sundays or public holidays.

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When should you decant wine?

Generally reds taste better after being left open to the air for an hour or more. When decanted to a wine decanter with good airation (oxygenation), the effect is best.

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How should we store wine?

The basic requirements for storing wine are darkness and steady temperature. Avoid sunlight. Rising and falling temperatures causes the cork to "breathe", and will spoil the wine (turn it to vinegar) over time. Best temperatures are l3-18 dec C or 55 to 65 deg F. But most of us in HK drink wine rather quickly, in which case you can be confident that wine is a rather robust product.